Written for: Commercial directors and trade management at carriers with OEM contracts
Contents
A manufacturer's logistics lead sends a production forecast and waits. Two days later a confirmation arrives, or a question, or nothing. On the carrier side, someone has matched the forecast against the contract by hand and checked the voyage.
Both sides want the same thing: a fast answer they can rely on. The way to get there is to agree which requests can be confirmed under fixed rules, and which need a person.
The path from forecast to booking
From forecast to booking
1. Forecast received. By EDI from larger manufacturers, or as an uploaded file from smaller ones. See EDI, API or upload? for the choice of channel.
2. Matched against the contract. Volume, period, cargo types and lanes are compared with the agreed allocation.
3. Checked against the voyage. Is there space of the right kind on the planned sailing?
4. Confirmed or routed. Requests within allocation, with space available and complete cargo data, can be confirmed under agreed rules. Everything else goes to the commercial team.
5. Booked and tracked. The booking carries the contract reference, so allocation use stays current.
Conditions for confirming without a person
Requests outside these conditions are not rejected. They are routed. A request beyond allocation is a commercial decision, covered in Beyond contract allocation.
What the manufacturer should see
- Which volumes are confirmed, and on which sailing.
- Which are waiting, and why.
- How much of the allocation is used for the period.
A clear status on waiting requests removes most of the follow-up calls, even when the answer is not yet yes.
Why this capability matters
Manufacturers judge a carrier by how quickly and reliably it answers. Matching forecasts to contracts by hand slows the answer and ties up the commercial team. Clear rules for what can be confirmed, and what needs a person, give faster answers and free the team for the decisions that matter.
Map one OEM forecast
Follow one manufacturer's forecast from receipt to confirmed booking. Note where it waited and who decided. Bring the map to a conversation with us.
Cartagena builds these capabilities together with each customer, as tailored solutions on the Microsoft platform.
Talk about your workflow