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Twelve questions to test how well your quoting set-up handles your cargo, pricing rules, vessel capacity, approvals and existing systems, and what a better solution must cover.

Written for: Commercial directors, CFOs and IT owners reviewing how their company quotes

Contents
  1. Cargo and pricing
  2. Capacity and margin
  3. Control and process
  4. Fit with your systems
  5. Scoring the answers
  6. Why this capability matters

A quoting tool can calculate a price and still leave the hardest decisions outside it. For RoRo carriers and logistics companies, those decisions concern cargo dimensions, handling, contract terms and the capacity on a particular sailing.

Use these twelve questions to test how much of your real workflow your current set-up supports, and what a new solution must cover, whether you extend what you have, build something new or develop it with a partner.

The gap between general quoting and quoting built for RoRo shows up in questions 5 to 7. If the price cannot be connected to the voyage, the other answers matter less.

Cargo and pricing

  1. Can it apply the pricing bases in your tariffs and contracts? Test unit rates, CEU-based rates where they apply, square metres, CBM and W/M rules, including minimums and exceptions.
  2. Can it tell contract rates from spot rates? See how customer, route, validity and cargo type select the right rule, and how overrides are controlled.
  3. Can it calculate the applicable charges? Test equipment, lashing, handling, out-of-gauge and contractual adjustments. Check what happens when a required cost or rule is missing.
  4. Can one quote combine the services you sell? Where needed, freight, handling, packing and storage in one offer, with clear inclusions and exclusions.

Capacity and margin

  1. What equipment and vessel checks can it perform? Identify the data it needs, the limits it checks and the approvals that stay outside CPQ.
  2. What does its margin figure measure? Ask which costs are included, which are estimates and which are missing. Keep cargo contribution, contribution per area and voyage P&L apart.
  3. How does the quote relate to the voyage? Test schedule and capacity data, how fresh they are, and whether a quote reserves space. A price is not a capacity commitment.

Control and process

  1. Can it route exceptions under your approval rules? Test price overrides, requests beyond allocation and incomplete cargo information.
  2. Can it reproduce the decision history? Look for rate versions, approvals, changes and outcomes, including who changed what.
  3. Can agents quote under carrier-defined authority? Test base rates, permitted markups, data access and the line between a quote, a booking request and a confirmation.

Fit with your systems

  1. How will it exchange data with CRM, booking and finance? Ask for field ownership, supported interfaces, error handling and the work needed to build the flow.
  2. Can you start with a bounded first phase? Agree cargo types, users, integrations and acceptance criteria before expanding.

Scoring the answers

Score each question 0 for not covered, 1 for partly covered and 2 for covered in your own scenario. Record configuration, integration and development work separately. Mark the questions that are essential to you as pass or fail. A high total must not hide a failed essential question.

Capability scorecard

Practical resource
# Question Essential? Score 0–2 Evidence seen Dependencies
1 Pricing bases
2 Contract vs spot
3 Charges
4 Combined services
5 Equipment and vessel checks
6 Margin definition
7 Link to the voyage
8 Exception routing
9 Decision history
10 Agent authority
11 System integration
12 Bounded first phase

Print this page to use the scorecard on paper. Nothing typed here is saved.

This is what voyage-aware quoting means in practice: pricing judged together with contract rules, schedule and usable capacity.

Why this capability matters

Most quoting problems on RoRo trades are not about calculating a price. They are about connecting that price to the contract, the cargo and the voyage. A clear list of the capabilities you need keeps that connection in focus, whether you extend what you have, build something new or develop it with a partner.

Build one test scenario

Build one test scenario from your own cargo, contract and approval rules, and score your current set-up against the twelve questions. Bring the gaps to a conversation about what to build first.

Cartagena builds these capabilities together with each customer, as tailored solutions on the Microsoft platform.

Discuss your gaps