Written for: Commercial directors, CFOs and IT owners reviewing how their company quotes
Contents
A quoting tool can calculate a price and still leave the hardest decisions outside it. For RoRo carriers and logistics companies, those decisions concern cargo dimensions, handling, contract terms and the capacity on a particular sailing.
Use these twelve questions to test how much of your real workflow your current set-up supports, and what a new solution must cover, whether you extend what you have, build something new or develop it with a partner.
The gap between general quoting and quoting built for RoRo shows up in questions 5 to 7. If the price cannot be connected to the voyage, the other answers matter less.
Cargo and pricing
- Can it apply the pricing bases in your tariffs and contracts? Test unit rates, CEU-based rates where they apply, square metres, CBM and W/M rules, including minimums and exceptions.
- Can it tell contract rates from spot rates? See how customer, route, validity and cargo type select the right rule, and how overrides are controlled.
- Can it calculate the applicable charges? Test equipment, lashing, handling, out-of-gauge and contractual adjustments. Check what happens when a required cost or rule is missing.
- Can one quote combine the services you sell? Where needed, freight, handling, packing and storage in one offer, with clear inclusions and exclusions.
Capacity and margin
- What equipment and vessel checks can it perform? Identify the data it needs, the limits it checks and the approvals that stay outside CPQ.
- What does its margin figure measure? Ask which costs are included, which are estimates and which are missing. Keep cargo contribution, contribution per area and voyage P&L apart.
- How does the quote relate to the voyage? Test schedule and capacity data, how fresh they are, and whether a quote reserves space. A price is not a capacity commitment.
Control and process
- Can it route exceptions under your approval rules? Test price overrides, requests beyond allocation and incomplete cargo information.
- Can it reproduce the decision history? Look for rate versions, approvals, changes and outcomes, including who changed what.
- Can agents quote under carrier-defined authority? Test base rates, permitted markups, data access and the line between a quote, a booking request and a confirmation.
Fit with your systems
- How will it exchange data with CRM, booking and finance? Ask for field ownership, supported interfaces, error handling and the work needed to build the flow.
- Can you start with a bounded first phase? Agree cargo types, users, integrations and acceptance criteria before expanding.
Scoring the answers
Score each question 0 for not covered, 1 for partly covered and 2 for covered in your own scenario. Record configuration, integration and development work separately. Mark the questions that are essential to you as pass or fail. A high total must not hide a failed essential question.
Capability scorecard
Practical resource| # | Question | Essential? | Score 0–2 | Evidence seen | Dependencies |
|---|---|---|---|---|---|
| 1 | Pricing bases | ||||
| 2 | Contract vs spot | ||||
| 3 | Charges | ||||
| 4 | Combined services | ||||
| 5 | Equipment and vessel checks | ||||
| 6 | Margin definition | ||||
| 7 | Link to the voyage | ||||
| 8 | Exception routing | ||||
| 9 | Decision history | ||||
| 10 | Agent authority | ||||
| 11 | System integration | ||||
| 12 | Bounded first phase |
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This is what voyage-aware quoting means in practice: pricing judged together with contract rules, schedule and usable capacity.
Why this capability matters
Most quoting problems on RoRo trades are not about calculating a price. They are about connecting that price to the contract, the cargo and the voyage. A clear list of the capabilities you need keeps that connection in focus, whether you extend what you have, build something new or develop it with a partner.
Build one test scenario
Build one test scenario from your own cargo, contract and approval rules, and score your current set-up against the twelve questions. Bring the gaps to a conversation about what to build first.
Cartagena builds these capabilities together with each customer, as tailored solutions on the Microsoft platform.
Discuss your gaps